Privacy Notice

1. Who we are

Hygiara is the controller responsible for the personal information described in this notice. Questions about this notice or our use of your information can be sent to support@hygiara.com.

2. Information we collect

Information you provide

Your name, work email, and company.
Your account, organisation, authentication, and service preferences.
Azure assessment configuration, results, findings, and reports.
Your preferred walkthrough date, time slot, and timezone.
Optional information you add to your request.
Any later correspondence with us.

Information collected automatically

Basic request, device, browser, and security-log information.
Session and security cookies required for the site to operate.
If you allow analytics, page views, interactions, and scroll-depth events.

3. How and why we use your information

PurposeLegal basis

Respond to enquiries, arrange a walkthrough, and send confirmations.Steps you ask us to take before a potential business relationship, and our legitimate interest in responding to business enquiries.

Create and administer accounts, provide assessments and reports, and send service notifications.Performance of our agreement with you and our legitimate interest in operating the service.

Protect the site, prevent abuse, and diagnose technical problems.Our legitimate interest in operating a secure and reliable service.

Understand how the public website is used and improve it.Your consent for optional Google Analytics.

We do not sell your personal information or use walkthrough-request details for unrelated automated decision-making.

4. Cookies and analytics

The site uses essential session and security cookies where they are needed to work safely. Optional Google Analytics stays off unless you select Allow analytics. Rejecting analytics does not affect the website, walkthrough form, or confirmation emails.

We remember your analytics choice in your browser for up to 180 days. You can review or change it at any time using Privacy settings in the footer.

5. Who we share information with

We use service providers only where needed to operate Hygiara. These currently include Microsoft Azure for hosting, Resend for transactional email, and Google Analytics for website measurement when you allow analytics. We may also disclose information where required by law or to professional advisers where necessary.

Some providers may process information outside your country. Where required, we rely on recognised safeguards for international transfers, such as adequacy decisions or approved contractual protections.

6. How long we keep information

Walkthrough requests and related correspondence are normally retained for up to 12 months after our last interaction, then deleted when they are no longer needed. If you become a customer, relevant correspondence may be retained for the duration of the relationship and for any additional period required for legal, security, accounting, or dispute-resolution purposes.

Account information and service records are normally retained while the account is active and for a limited period afterwards where needed for security, recovery, legal, accounting, or dispute-resolution purposes.

Technical and security records are retained for limited periods based on operational and security needs. Analytics retention is controlled through the relevant analytics service configuration.

7. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, and to object to certain processing. Where processing relies on consent, you may withdraw that consent.

To exercise a right, email support@hygiara.com. We may need to verify your identity. You may also complain to the data-protection authority where you live or work.

8. Security

We use appropriate technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, or alteration. No internet service can guarantee absolute security.

9. Contact and updates

Contact us at support@hygiara.com with privacy questions or requests.

We may update this notice as our services or legal obligations change. The date at the top shows when it was last revised.